DISPATCH
Dispatchers Nancy Umbenhauer and Jesse Lapp, along with support staff Dylan and Deb, work together to make sure customer expectations set by the sales team are not only met, but exceeded. The team dispatches our 70 company drivers on a daily basis and works with nearly 50 outside companies to help cover customer demand during peak delivery times. Since roughly 75% of our deliveries require permits and/or escorts, the dispatch team never has a dull day. Jill Lynch serves as our night-time dispatch liaison so that we can best react to anything that changes overnight. Their task: keep everyone happy...Customers, Drivers, Sales, Maintenance and everyone in between!